We should of just went to del friscos because we spent the same thing we would of spent there. $ Phone number (215) 977-4993 Website http://www.sugarfactory.com/ Payment options AMEX, Discover, MasterCard, Visa Dress code Business Casual Location 1216 Chestnut St, Philadelphia, PA 19107-4805 Neighborhood Center City Parking details Street Parking Additional Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Late Night, Weekend Brunch, Wine Food is horrible and over priced dead bugs on the booth walls. Most restaurants in France will be getting 2s or 3s. That was really good. see review. Sugar Factory is known for over-the-top offerings like sliders with rainbow buns; "insane milkshakes" served in chocolate-covered mugs and decked out with sweets like candy necklaces, candy bars and cookies; and a 24-scoop King Kong Sundae topped with marshmallows, a glazed donut, a red velvet cupcake and more for$99. Located in Midtown Village at 1216 Chestnut St., the two story, 187-seat, restaurant is the 25th location of the internationally recognized brand, which has brought its decadent dishes, sweets and treats to guests around the world for over a decade. It was completely disappointing to arrive there and expect that you were going to experience all that the Sugar Factory has to offer and to find out that this place does not fully represent the Sugar Factory brand. We were celebrating our anniversary and wanted to treat ourselves to this place. Our dessert, the cookie jar sundae, came out without caramel or hot fudge. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Will Come back here, Food average but service poorly co-ordinated and slow. I would definitely recommend this place to a friend. The number is still a active and this site is taking reservations for a closed location! Sugar Factorys large desserts include decorated milkshakes and the $99 King Kong sundae, which features 24 scoops of ice cream covered with sprinkles, gummy bears, caramel sauce, fudge sauce, and giant whirly pops. The two-story Sugar Factory in Center City will have 187 seats, including a 62-seat mezzanine bar that serves the brand's famed, alcohol-infused smoking candy goblets crafted by celebrities like 50 Cent, Bruno Mars and Snoop Dogg. Either way i did not like the skirt steak they gave me at all. Enter your email address to follow this blog and receive notifications of new posts by email. Another Sugar Factory location is planned to open next year at the Garden State Park Town Center in Cherry Hill, where it will replace the former Zinburger restaurant. From this upper level, guests can enjoy full menu service complete with Sugar Factorys oversized, alcohol-infused, celebrity-approved smoking candy goblets, like the Watermelon Mojito featuring Pitbulls Voli 305 Vodka and sour watermelon gummies; the Big Clouds goblet by Nick Cannon, which is made with a smooth blend of Voli 305 Vodka by Pitbull, Selvarey Rum by Bruno Mars, fresh pineapple, peach and melon, and topped with fluffy blue raspberry cotton candy; The Rocks Soul Man goblet, made with his Teremana Tequila; the Candy Shop goblet made with 50 Cents Branson Cognac; Mario Lopezs Monster Hurricane with Casa Mexico Silver Tequila; Snoop Doggs Strawberry Lemonade Smash made with his INDOGGO Gin; and The Drake, crafted with his Virginia Black Whiskey. Save. In the Halloween mood for something spooky? Service was ok, drinks were good, food was not and the restaurant is filthy. On Friday, December 3, the restaurant will celebrate its grand opening with a performance from DJ Pauly D, American television personality, star of MTV's hit show "Jersey Shore," and Sugar . But then again, maybe this was all part of the bigger Lobster plan. I books my reservation at this restaurant. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. In addition, the menu states that a small rubber duck comes with the rainbow burger sliders, but we were informed by the waiter that, we dont do that here. So you are expected to pay the same outrageous amount of money for tiny burgers that are supposed to come with a toy duck, but you dont get the duck. one of the worst services of my life. Learn how your comment data is processed. Can a vegetarian person get a good meal at this restaurant? I asked the manager about our first waitress in which he said there was a shift change. Give it a go.More. They also charged me for the hanger steak which is supposed to be a thicker cut of steak but i never got it. Wait staff was kind but seemed very disorganized. Note: your question will be posted publicly on the Questions & Answers page. Zero stars because the place is closed! The watermelon patch goblet was great. Just the service was off. That was really good. If you like mysteries as much as you like cookies, you've come to the right place. We waited 30 mins for an ice cream sundae and it wasnt even busy. The brand reaches internationally with restaurants in Dubai at Festival City Mall and CityWalk, as well as The Mall World Trade Center in Abu Dhabi. Beyond unsatisfactory for this place. Philadelphia now has a branch of the brasserie, which Food & Wine named America's most Instagrammed restaurant. Either way i did not like the skirt steak they gave me at all. Service was fine.More, This is the version of our website addressed to speakers of English in the United States. My family came to the Sugar Factory for my daughters 8th birthday and we had and amazing time. Horrible made reservations for Cherry Hill the next day, I might as well said forget it. Ate here before and after the Paris roubaix challenge cycle ride. I had my bday party there and everything was fantastic! Priced way to high for low quality food. When the location was home to Porta, a pizza concept by Smith restaurant group, it connected with sister concept Brickwall Tavern to occupy more than 20,000 square feet at 1214-16 Chestnut St. Group of 14 (family) on Feb 4, evening They also add mandatory 20% gratuity which is fine for larger parties but it was just 2 of us. Make sure you click Allow or Grant Permissions if your browser asks for your location. our King Kong Sundae fun to YOU starting December 1st. "Friendly, stylish restaurant over the.". It will take over the space formerly occupied by Porta, which closed last year during the coronavirus pandemic but still has three New Jersey locations. The. Not sure why they didnt notify us of that. The 1216 Chestnut St. restaurant will open on Dec. 1 and is currently accepting reservations, according to the brand's website. Can a vegetarian person get a good meal at this restaurant? Beyond unsatisfactory for this place. So offwe went and were warmly greeted by Marie Anne and her colleagues. The waitress even told us that she could probably get it comped. This was no different. An Atlantic City Sugar Factory opened at the Hard Rock about three years ago, and Cherry Hills Garden State Park Town Center will get one in 2022. Full came out late and the waitresses always kept apologizing, staff way too young to have a good time at this place. Food was very good - Steak with dauphinois and Scallops (St Jacques) with Frites. The food is regional and very tasty, you wont be blown away. I was brought the wrong order at first but it was rectified quickly. It was actually very very nice. We arrived on time and the restaurant was not open. Iordered it. Specialties: A celebrity favorite, this American brasserie is sure to satisfy the sweet tooth cravings of both tourists and locals alike. Sun 12:00 pm10:00 pm worst restaurants in chicagoNitro Acoustic. Shane Confectionery 4.4 (180 reviews) Candy Stores Chocolatiers & Shops Desserts $$Old City This is a placeholder "Go check out this candy store! They just bought out the side of fries. We waited 30 mins for an ice cream sundae and it wasnt even busy. La Grande Brasserie de l'Impratrice Eugnie is rated accordingly in the following categories by Tripadvisor travelers: 22 Place de la Liberte, 59100 Roubaix France. Like the other Sugar Factory locations, including one at Atlantic Citys Hard Rock, this restaurant will be decorated in neon signs with floral walls and a colorful candy heart wall. Sugar Factory's bold graphics and design lend it to Instagrammers. Here are the most haunted spots in Philadelphia. We will be back again! However i received the wrong order. Zoom in to see updated info. Closed down and never notified customers. The Center City neighborhoods energy and atmosphere is the perfect place for Sugar Factorys family-friendly dining, which offers a memorable experience for guests of all ages.. It was my daughters 7th birthday and even though the servers were short staffed, they let us know as soon as we arrived and the service was still immaculate. First, try refreshing the page and clicking Current Location again. The jungle-themed menu has kid-friendly options such as hamburgers, fries, pasta, and sandwiches. November 15, 2020 by mark Sugar Factory American Brasserie is coming to Cherry Hill New Jersey, taking over the former Zinburger location at the Garden State Park Town Center. Sat 12:00 pm12:00 am The walls behind the booths were filthy with greasy handprints on the wall paper, it was just a complete turn off to sit there and see the filth. But since Ive switched jobs I didnt have a chance to stop by there anymore. Very Good $$ $$ . 199 reviews Closed Now. Call waiters and waitresses dancing instead of taking orders. They didnt have 2 appetizers and the seating is so close its like cafeteria Im basically eating dinner with the whole restaurant at one big table. Map updates are paused. Cafe Carmela (Philadelphia, PA) Overpriced for what little you get. Sugar Factory American Brasserie, America's favorite eatery and celebrity hotspot, is set to debut its newest location in Philadelphia next month. Once I was sat down; the service was not bad at all. The staff helped end my daughters day on a special note. We had a great time here! They never changed my order. But then again, maybe this was all part of the bigger Lobster plan. Visit us at www.gohomephilly.com. If you're looking for delicious, hand made french macaroons, this is the truck to visit. Really pleased we did. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Closed down and never notified customers. 290 reviews Closed Now. Definitely a great dessert place if you have a sweet tooth like me!More. Had to ask for silverware. Cheerful friendly service. Was hoping for a better experience. Sugar Philly. Host had good customer service $39 for non alcoholic version of the fun drinks? Everything else was lovely, too. I made reservations with the coordinator for my bday for 20 people. From Peking duck in Mexico City to dumplings to rice cakes in Philadelphia. Hotels near Archives nationales du monde du travail, Hotels near (CDG) Charles De Gaulle Airport, Restaurants near La Grande Brasserie de l'Imperatrice Eugenie, European Restaurants for Special Occasions in Roubaix, European Restaurants with Outdoor Seating in Roubaix, Restaurants with Outdoor Seating in Roubaix. View all posts by PhiladelphiaRowHomeMagazine, Your email address will not be published. Ruined Thanksgiving for my family. several local meal options and sufficient choice of French and international wines. Sugar Factory American Brasserie, which has a sweet and savory menu (like Max Brenner), will take over for Zinburger at Cherry Hill's Garden State Park Town Center by June. When I told the new waiter we did not get the toppings on our sundae, he asked if I wanted to speak to the manager. A good point for the variety of the menu. Although the decor is nice from afar, when you focus in and are up close and personal to everything inside the restaurant, it is quite filthy and not kept clean as it should be. Sugar Factory Philadelphia is rated 2.7 stars by 583 OpenTable diners. we went and were warmly greeted by Marie Anne and her colleagues. Tripadvisor performs checks on reviews. Unclaimed. When I told the new waiter we did not get the toppings on our sundae, he asked if I wanted to speak to the manager. The food was lukewarm and tasted like it came out of a frozen bag. They are available with and without alcohol. They also charged me for the hanger steak which is supposed to be a thicker cut of steak but i never got it. Would definitely recommend to others! The menu only contains burgers and light snack food like chicken fingers and fries. Beers on tap are supplied by Inbev: Leffe, Karmeliet etc. I figured he would take it off completely but he took half the price off. Delightful pub / restaurant on the main square at the "tram" end of the McArthur Glen outlet mall. Wait staff was kind but seemed very disorganized. Review. Service was a bit slow, but not terrible. The bathrooms were disgusting. The bathrooms were disgusting. Published Nov 18, 2021 Sugar Factory, the much-Instagrammed restaurant chain, will bring in DJ Pauly D of the MTV show Jersey Shore to spin at the Dec. 3 grand opening of its first Philadelphia location, at 1216 Chestnut St., taking the space occupied by Porta was before the pandemic. I asked the manager about our first waitress in which he said there was a shift change. Sugar Factory - Philadelphia. Hours: Monday - Thursday: 4PM -8PM Friday: 4PM - 9PM Saturday: 9AM -10PM Sunday: 9AM - 8PM YOUYU Noodle Bar Come to YOUYU Noodle Bar for fresh noodles and flavorful broths inspired by Asian street food. American New, American, DiNic's Oven Roasted Beef ($) My daughter enjoyed her special day, Not at all what you would expect from a well known restaurant. Group of 5 with no reservation,no trouble seating us at all, This is essentially a classic brasserie with a slightly tacky makeover. I Dont know why they still allow you to make reservations online! Get better quality service with much to offer at another business. Stepping into the candy retail store, guests can explore Sugar Factorys iconic floor-to-ceiling candy wall, which offers a variety of sweet treats, including the brands famous Couture Pops, or head into the pastry and gelato bar to enjoy a selection of gelato and other desserts. Both conceptsshuttered last year during the depths of the COVID-19 pandemic. Not sure what kind of sundae comes without toppings. Sugar Factory American Brasserie: The sweet-and-savory chain is getting closer on its location in the former Zinburger at Garden State shopping center in Cherry Hill. 20% gratuity Id added automatically, which isnt right. The King Kong Sundae, a $99 splurge that serves up to 12 people and features 24 scoops of ice cream, is doused with sprinkles, gummy bears, caramel sauce, fudge sauce, and giant whirly pops. But they need to be mindful and give people the correct order. From New York to Paris and it ranks on top of the list.. see review. Note to editors: Weve gotta get LaBan in here. Terrible. Often I can only eat starter dishes and so I made my choice - a local speciality of cheese, toast and provencal tomato sauce - to die for! We will be back again! Celebrated my daughters 16th Birthday. Perfect place for a celebratory event! The pullers holding the tables up are so large theres no foot room. 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Chicagonitro Acoustic great dessert place if you like mysteries as much as you cookies! Gave me at all cleanliness, atmosphere, general tips and location information to... 1 Montgomery St Ste 700, San Francisco CA 94104 - all reserved. We spent the same thing we would of spent there wont be away! Better quality service with much to offer at another business most restaurants in France be... Peking duck in Mexico City to dumplings to rice cakes in Philadelphia out of a frozen bag staff end. For an ice cream sundae and it ranks on top of the Glen..., stylish restaurant over the. & quot ; Friendly, stylish restaurant over &. Person get a good meal at this restaurant non alcoholic version of the bigger Lobster.... Jacques ) with Frites tasty, you wont be blown away but it rectified! Covid-19 pandemic notifications of new posts by PhiladelphiaRowHomeMagazine, your email address will not published. Would definitely recommend this place to a friend depths of the fun drinks again! 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