suburban propane lawsuit

A couple of years ago I was charged a huge price per gallon for propaneI complained and wanted to switch companies but Surburban told me that I couldnt because I had an underground tankI run a beauty salon businesss in my home so my hands were tyed to Surburban unless I signed a lease with them to be forced to get a lower pricewhen I locked into this so called lease the natural gas co. put in a lineand Surburban knew this and I had an $1800 credit with themthey made me put their fuel in my tank even though I had natural gas. In other words, I was being penalized and receiving additional charges (a.k.a. If the tank ever needs repair or replacement, we do that with no additional charge to the customer. Sure no King of Hill pride in propane here, thats for sure. June 3, 2010, 10:37 pm. Our business is customer satisfaction. Docket (#11) MOTION to COMPEL ARBITRATION by Suburban Propane, L.P. Motion Hearing set for 7/11/2022 at 01:30 PM in Courtroom 5 (WBS) before Senior Judge William B . I called it was time for my regular fill and I did not want to pay an emergency charge. I havent actually filled my tank for probably 10 years, but paid the tank rental. Now, I want to open up this case and see what I can do\, I use propane for cooking only and they charge me outrageous prices. Some kind of reduction in yearly charges. Akin, a resident of the Lake Oaks Mobile My biggest problem is getting them to take their tanks when I use up most the fuel, so I will no longer be held captive by Surburban propane. office and let them know when to pick up the tank. I just received invoice for 4th fill and I am being charged $6.59/gallon. now the say that i have to have that one removed before i can switch companies. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. I just got a bill which included a 15% Municipal Tax! I did confront them once, and then for two months my bill was reasonable at $40.00/mth. Finally got the tank picked up and now they are wanting to charge me $124.98 for picking it up, they didnt even have to disconnect it cause it has been disconnected for a long time. This fee varies depending on tank size and region. We have been requesting propane for a couple of months now and we keep getting told that we are on the list but still no delivers. A proposed class action lawsuit claims that Suburban Propane, L.P. has billed Siskiyou County, California residents for volumes of propane gas that "far exceed any reasonable amount" that would be consumed. So we found a 100 pound tank and filled ready to get hooked up, called suburban and told them we where canceling and we need the tank gone can't hook up until it happens. August is historically the best month to get a tank refilled. The lawsuit, filed May 17 in U.S. District Court in New Jersey, alleges that Suburban charged customers as much as $7 per gallon for propane, several dollars higher than the going rate. type : 'post', I do not have the option of switching companies because the apartment building I live in is all run off of one company and it is the landlords decision. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. Then no one shows up. I am in full support of this Class Action suit! The win of the class action lawsuit of Rosalie Hamilton, et al v. Suburban Propane Gas Corp. seems like a Pyrrhic victory to Dick Akin. Lightner Creek Mobile Home Park owner faces lawsuit over rotting bridge. This company has been a nightmare to deal with and I would caution anyone considering, to RUN!!!! Then I told them sorry charlie, I am not paying for what I did not order so they came and took the tank. I am on a fixed income and can not afford $1,400 for 200 gallons of propane. Updated my ac/heating sytems 19 years ago so now only hot water. Suburban Propane provides its investors with a Schedule K-1 each year. The suit alleges, however, that the plaintiff has been unable to close her account with the defendant and obtain her $150 security deposit. Enter email to receive notifications of new posts. I called and talked to the manager and was told that someone would contact me befor the end of the week. It's hard to believe that Suburban Propane would Similar stories that I have read here. Per the suit, Suburban Propane has not made any effort, including by issuing documents or testing meters, to substantiate the high bills it sends customers. $ 4.37 a gallon. Founded in 1928, Suburban Propane is the United States' oldest national propane company. This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. What a joke I have to pay them to come and get their tank out of my yard. I need Just letting you know I no longer need your service (customer for 13 years, I'm changing to another company. The Safety Practices & Training Fee helps us to maintain our safety standards, which already meet or exceed Federal, State and Local regulations. I questioned having the tank removed and getting a smaller tank but it would cost me hundreds of dollars. The lawsuit will pay out about $20 to the class of 111,000 but the fees it fought will continue under a different name. Last fall, Suburban did price gouging but they were willing to negotiate, but this August 2022, when they charged us $5.79 a gallon, about $2 more per gallon than others locally, they would not. Tank rental fee increase 600%, from $10 to $60 per year, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If anyone has any advise what I should do please let me know.. At Suburban Propane, our mission is to serve our customers, employees, and the local communities in the 42 states in which we operate. Moreover, the lawsuit says Suburban Propane has removed the plaintiffs online access to her past billing statements and issued what appears to be a contrived outstanding balance of $9,999.99 that the case claims is unsupported by any documentation. They were making many more deliveries at times I did not plan for. So when they come, they only put in (on average) 5 to 15 gallons. I did pay the rental fee, however. I must order gas once a year or pay a minimum delivery amount altho with covid I did not have a delivery in 2021. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. I continue to argue with them over this amount. The company is a big joke. Ive been told twice now that they would remove this and send me a bill for the 1.8 gallons they gave me! I will also be getting in contact with my Senator Office. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. I am on a fixed inc9me. I am awaiting their response, and if I am not satisfied, I will also file a complaint with the MD Public Service Utilities Commission (which can only be filed after contacting the company in writing and receiving a response in a reasonable period of time). This fee is for reconnecting the customers gas service following a tank lock-off. The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. jQuery(this).removeClass('inactive'); I'd recommend Suburban Propane enthusiastically to anyone and everyone." Jas-Amy Van. Who did you find that was cheaper than Suburban? Greenlight Energy Class Action Settlement of Greenlight Energy Variable Rate Electricity Class Action Lawsuit. First I want you to know that every time I call Suburban ALL ladies who answer the phone are very cordial and professional. I know they will try to tack on any outlandish amounts they can think of, and fully expect retaliation from them. Instead of saving money I'm paying more in the end. This fee helps recover installation costs that were not initially charged at the time of installation and not recovered through agreed upon fuel purchases at the start of the contract period. High-end appliances for the RV gourmet with unparalleled features including residential size ranges, induction cooktops and outdoor kitchens. WHIPPANY, N.J., Aug. 4, 2022 / PRNewswire / -- Suburban Propane Partners, L.P. (NYSE:SPH), today announced earnings for its third quarter ended June 25, 2022. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. I recently had my tank filled by Suburban. Kona Coffee Farmer Class Action Lawsuit Settlement. It was so long ago the tank set 19 years, how can they charge for what has been there for so long. I am not paying them a cent after i told them to stop delivery. . } So, they came over to check things when I was at work, and this is how they fixed t he problemthey put in an extra tank!!!! Copyright 2023 Suburban Propane | All Rights Reserved. SUBURBAN-PROPANE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: suburban-propane. Early termination fee, it has been a year and they claim I have a 3 year agreement that I didnt sign a price agreeement due to missing dead line when I signed up. According to the case, a frustrating series of calls with the defendant did nothing to correct the allegedly false bill, and the plaintiff and her husband have since moved to another residence in California. The lawsuit states that after the COVID-19 pandemic began and California was put under a state of emergency, residents of Siskiyou County, the northernmost region of the state, with a population of roughly 44,000, were besieged by unconscionably high bills from the defendant for the delivery of propane gas to their homes and businesses. Total scam. You tell me how to go through a 200# tank every three months!? im a new customer and had the bottles delivered and set. I was charged $ 10.339 a gallon. treat their costumers this way. This will surely increase the credibility of your complaint. Lies. Suburban Propane provides a storage tank for our customers use. My name is John Foley So basically I am stuck. At this time I like tanks removed and my account satisfied with gas that is left in tanks. I was told theres only three years left on the lease, assuming I would pay lease for three years and then own it (never having used propane before). Net income for the first quarter of . I am on the auto-refill program and they come every August to refill my tank. Is this your company? I never had an issue paying the rental fee, but telling me I have to give them almost $200 for nothing is going too far. I was told by Suburban that I would have to dig up just the top surface area so that they could attach their cables to some hooks on the tank. August 26, 2014, 9:12 am. I am worn out from this situation, but I refuse to cave in to their greed and graft. Reconnect fees will vary depending on whether or not the reconnect is scheduled during normal business hours. Monday, February 27, 2023. Now, its $156.00 for the same usage. 10.0 miles away from Suburban Propane. I just remembered I would be charged for these new ones. Next post: First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Previous post: Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger. I need legal help. They indicated that the replacement check has not been issued. else { (Compl., 48, 56, 62, 63, 68, 73, 75, 78, 85, 86, 90, 96, 96, 100, 108, 112, 118, 123, 129, 132, 137). Doing so places you under no obligations and does not establish an attorney-client relationship. Second, Mr. George Patton is a top notch employee whom anyone would be happy to have on their payroll. I would like a guarantee that Suburban will not fill my tank without permission in the future. As is, I have a fireplace that I can not use because I have your tank. If we want to remove the tank we have to pay someone to dig out and for them to come to get it. The suit arose from a propane flash fire that occurred when the plaintiff was using a Weber grill. Then something happened. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger, Avis Budget E-Toll Charge Class Action Lawsuit Settlement. Called the company on Wednesday and they said they would call back with a time. As owner of the tank(s), we are responsible for any needed maintenance and compliance with all applicable safety regulations. YES $10.339 a gallon. They have billed me $130 for my bricks & rebar where the tank sat since 1991. I sold my house at 927 Queens Highway Accord NY, I was issued a check refund of $204.72. Six Flags Great America Class Action Settlement of Six Flags Great America Theme Park Biometric BIPA Finger Scan Class Action Lawsuit. they emailed the wrong email account for contract. A federal court in Houston, Texas, recently dismissed a personal injury suit against grill manufacturer Weber-Stephens Products. Her reply to me well you will have to catch him before he fills up your tank. Desired outcome: They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. WOW!!!! The rental fee helps defray our costs associated with tank acquisition, maintenance and insurance including a testing process that must be performed periodically to ensure that the tank is within original manufacturers specifications. home The Suburban Co. stated that we were charged $5.69 because we used a small amount of propane gas. The other companies that service our area charge between $2.19 and $3.57. It took another team to come a repair and find gas leaks that they created to start. I waited and began calling your office 3 weeks ago. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. Snapchat Class Action Settlement Of Snapchat Data Privacy Class Action Lawsuit. i got one better. Peloton Sales Tax Class Action Lawsuit Complaint Filed In New York. They finally actually got a lien against me with the sheriffs dept for owing them almost 1300.00 (they claim) I claimed they owed me for wasting all t hat propane and not fixing the problem but instead just bringing another tank for the excess propane use. The following is a letter I wrote (per their procedure) to contest a Suburban Propane Minimum Bill I received. At this point, I never want to deal with this disreputable company again. He left me the bill no emergency charge because it was not an emergency delivery. No other company will fill it for liability reasons. I had used Suburban for over 10 years. I do know the names of the office workers and have wrote two letters to them, even though this will not help, I am tired of being duped by this company. jQuery('#product-dropdown-wrapper').html(response); ITS THE MIDDLE OF WINTER AND I have small children at home! We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. Alleged Excessive and Undisclosed Propane Gas Prices. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. To Whom It May Concern: propane The only appliance in the house is the hot water heater and we wash clothes strictly in cold water. I talked to one of the girls in the office the same day February 23, 2011, and asked her why am I being charged twenty six cents more a gallon then my neighbor across the street her reply was because you use less propane. As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. A wide selection of tank and tankless RV water heaters including the only replacement for 6-gallon Atwood/Dometic water heaters still on the market. Two years of not even knowing how much fuel I use because of the leaks. checkDescriptionFormCookie("description-form-product",".description-form select#product"); In August of 2019 they sent me a bill stating that I owed them over $2000, this was beyond what I had already paid them during the year, $2100 or near that figure. Trilyon Boone (CRS-Roanoke VA) was so excellent with communicating and helping us set up our account and setting up our delivery on such short notice! What a joke this company is. New cases and investigations, settlement deadlines, and news straight to your inbox. Mary - that depends. A proposed class action lawsuit claims that Suburban Propane, L.P. has billed Siskiyou County, California residents for volumes of propane gas that far exceed any reasonable amount that would be consumed. I talked with the driver he couldnt get to me that day but said he would come the next day. After a lot of back and forth, including emails, phone calls, letters I wrote to collections and to the CEO , some deductions, readjustment after they picked up their tanks and gave me credit for remaining propane in four tanks, they still insist I owe them over $1000. Claim it and get a lot of features. For each delivery I am charged transportation fees and a safety practices and training fee. they over filled my tanks 2 times when i asked for 120 gallons and made sure they knew this before the driver was sent out . the total bill was $1,187.43 counting taxes and other charges. fee, Which really made me angry. My mother passed away last January, and it has not been decided what we were doing with the house, so when Suburban came to fill the tank I askjed them not to because of the aforementioned situation. Dennis H. Share your photos and videos with others to prove the truth of your words. In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. Again, please accept my compliments for your outstanding employees and their dedication to their jobs. If you own your own tank is the gallon rate lower? 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