Not a single other problem with this washer. Like all of the more recent Samsung front-load washers, the WF45R6100AW has one additional feature that you’ll really appreciate: instead of having one or two specific steam cycles, this washer uses steam cleaning in half of the available cycles, including Normal, Heavy, and Sanitize. My samsung front load washer will dispense the detergent. I’m not sure if the softener is getting in the load or not. Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. However when the washer is done I have a softener water mix filling my softener cup. You also have a soak cycle. Shop front-load washers and a variety of appliances products online at Lowes.com. Find Samsung front-load washers at Lowe's today. Samsung washing machine won't spin or won't stop spinning. Features: SuperSpeed - Fast, thorough washing in just 30 minutes; Bixby Enabled - Chooses the optimal cycle and notifies you when it's completed on your phone using Wi-Fi; Why You Should Consider Samsung's Front-Load Washer WF45R6300AW: This washer has a 30-minute full-wash cycle with their SuperSpeed feature. WE use liquid HE. Usually, improper installation or balancing of the washer is to blame. Samsung Front-Load Washer WF45R6300AW - $759.