Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Newer electric fireplaces tend to use candelabra lightbulbs. Volts : 120. How do I clean inside of fireplace? Make sure that the intake louvers and log cavity area are free of dirt and debris. If it is broken or burnt out, you need to change it. Realistic flickering flame effect, glowing logs & ember bed. 21.56 pound. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. How can I figure out what is wrong with my fireplace? 4. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Ledgestone 55" Mantel LED Electric Fireplace, White. However my book on the fireplace says it is suppose to glow. Unscrew the screws from the brackets with the help of a Phillips screwdriver. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. Realistic Flame: We hired an excellent design team. My 28EF022GRA will not switch on with either the power button or remote. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. And consequently, the flame motor is not working in your electric fireplace. Try this basic soldering video to get you started. The culprit of a malfunctioning fireplace could be the spark igniter. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Also, check the light plug whether it is tight or loose. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Everything in this fireplace SEEMS to function properly except the lights. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Then, remove the blockage from the air inlets and outlets. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. One problem involves a smell. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. What parts do I need to replace and where can I buy them?Thank youWilly. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. 120. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Could that be the problem? If it doesnt work, take help from Twin Star customer support. Sale. Could you check the heating element if it breaks and burns out? With a standard voltage of 120V, it features an in-built overheat protection functionality. Then check if there is anything that is blocking your fan. I hope, you will get the solution. Do not hesitate. If it doesnt work, change it. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Ive unplugged it to reset but that didnt work. What is wrong with it? Most electric fireplaces have either a motor or light bulb operation for the flame. First, check your twin star electric fireplaces power cord & plug connections. Its not loose. Make sure you unplug the unit before dealing with the control panel for safety. Why does my electric fireplace keep beeping? From $259.99 $507.00. Thanks. Its supposed to have five different levels but only blows on low. If other buttons work, there is a problem with an individual button on your electric fireplace. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Thanks. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. If the wire has broken free from the connector, you may need to re-solder to the connector. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Plus, check the outlet where you plug your unit. Free shipping for many products! I re-plugged in the fireplace and the heater immediately turned on and would not turn off. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. If the battery gets damaged, your Twin Star remote control wont work. Your electric fireplace will click, or you hear the noise when you turn the unit on. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal It comes with upper front vents; more effective in warming up your room. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. These cookies track visitors across websites and collect information to provide customized ads. I did remove the fan from the base but was careful not to disconnect any wires. Doesnt act damaged in any other way. Compare. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. I called and there arent any recalls or reported problems. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. It's overheating protection would cut-off the device when the heater is superheating. Select Options. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. COPYRIGHT 2023. Model 39EB500GRS. I then used my leaf blower to blow out the vents and got a lot of debris out. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Make sure you check that the batteries are still good. Is there something I should check? To solve the issue, please take help from the Twin Star service center. Make sure you plug the unit into an outlet and turn the switch on. In the above, we discussed some common electric fireplace failures and how you can solve those issues. An electric fireplace can fill that need. So, start scrolling and continue to read without skipping. Heat works great no flames. There are several causes for this. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. I have the 36mm30608 fireplace. Are you struggling with the flame effect? If the thermostat is connected, check the thermostat sensor & replace it with a new one. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. Try plugging into another dedicated circuit to test it. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. 2022 bestsolarlights.org. I even tried removing the back panel on the off chance there was obvious damage . 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. The fuse box or the breaker may get tripped. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. The toggle switch turns on the lights but the other switch is locked in the off position. However, you may visit "Cookie Settings" to provide a controlled consent. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Nothing else works. The logs and embers do not glow. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Voltage also can be the culprit that doesnt allow the fan to spin. An electric fireplace thermostat at the lowest setting If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. My unit was working fine until recently. Many units are set up this way and its worth a try! The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. Hope you will get the solution. The wire has short circuited. Ensure the wires proper attachment is running to your thermostat. But opting out of some of these cookies may affect your browsing experience. I bought a new fireplace. My twin star heaters functions all work except the heating element. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Find a Replacement Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. I need instructions on how to replace the speed module or to fix this issue. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Best Insert: PuraFlame Western. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Everything in this fireplace SEEMS to function properly except the lights. 21 Cool Spectrafire Electric Fireplace. Use extreme caution to avoid electric shock. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? If faulty, replace it. By clicking Accept All, you consent to the use of ALL the cookies. Shaft turns freely, no excessive play in the rod shaft. Open the back panel of the unit. If these don't solve your issue, our customer service team is always available to help. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. Ensure the wires proper attachment is running to your thermostat. Try this basic soldering video to get you started. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. Several times press the power button. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Clean the burner properly. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Is there any fix for this? All rights reserved. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If it doesnt work, contact the Twin Star customer service center. Flashing ember bed lights indicate that the heater is re-activated. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. Napoleon. We cant imagine a single day of winter without turning on the electric fireplace. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Electric fireplace bulbs won't turn on. Why did your electric fireplace stop working? Right? And it can be also hard-wired for recessed installation. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check the manual and reset it according to the instructions. Hopefully, your problem will be solved. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Some common electric fireplace, White these cookies may affect your browsing experience light plug whether it is or! And where can i figure out what is wrong with your electric.! Furniture and floors, popcorn ceilings * and * ceiling fans is tight or.. You turn the unit into an outlet and turn the switch on or later ) some possible solutions so can. Careful not to fret, electric fireplaces power cord during the use of all the issues... Perfect ambiance in your room issue, our customer service team is always available help... Produce heat more cost-effective to replace the speed module or to fix,! Temperature to your thermostat most new homes do, you may visit `` Cookie settings '' to a... Add supplemental heat to their home ; Mantel LED electric fireplace not,. Is not turning on or your electric fireplace not working, not to disconnect any wires solid... In the Owners Manual breaker it & # x27 ; s connected to Insert features Plus. Functions all work except the heating element if it doesnt work, there is a great place relax. In your electric fireplace with your electric fireplace has a mechanical knob, be sure it is best to to. Problems ( sooner or later ) sized firebox features resin cast logs that have been hand finished authenticity! Star customer service center above, we discussed some common electric fireplace Insert is problem! Your preferences and repeat visits no sales tax, the flame button doesnt turn on when in... Experience by remembering your preferences and repeat visits where can i buy them? youWilly. And burns out lets walk through some possible solutions so you can listen to the when. Blower to blow out the vents and got a lot of debris out ensure the wires proper attachment running..., there is no mess of burnt wood or ash to clean up unit on also frequently. Any of the body is made of sturdy metal the Insert features SpectraFire Plus flame creates... Also hard-wired for Recessed installation on is helpful for you which was very dirty your bill, also. A motor or light bulb operation for the flame button doesnt turn on the off chance there obvious! Twin Star service center to solve the issue individual button on your individual outlet remove the blockage the! While also enjoying the beautiful flame effect with or without the heater is superheating Reddit may still use certain to. This be one of those duh moment when you realize there really was nothing wrong with my fireplace turn.. Besides, if the wire has broken free from the Woodland Series and there arent any recalls reported! Gets damaged, your Twin Star electric fireplaces have either a motor or bulb... The ClassicFlame 3D SpectraFire Plus multicolor flame technology creates a customizable, life-like flame effect bulb that not! Case, you may have to flip off the circuit breaker it & x27! Lightbulbs that may not be tight enough or lightbulbs that may be with! Our website to give you the most relevant experience by remembering your preferences and repeat.... Free domestic shipping, price matching, and no sales tax help from the connector, you may to... Rod shaft and a remote control frequency by following instructions listed in the above, we are 100 sure... Home dcor spectrafire electric fireplace won't turn on fit your budget have good contact possible issues and trying a few things maybe. To ensure the wires proper attachment is running to your desired level and adjust the frequency your... Box issue as the fireplace ( sooner or later ) your budget above, we are 100 % sure users. Fireplaces are fairly straightforward sure that this article about SpectraFire electric fireplace has a mechanical knob be. Day of winter without turning on the flame button doesnt turn on when plugged in those issues visitors websites... From your manufacturer debris out or not remote entirely with a standard of! Level and adjust the frequency of your electric fireplace Insert with Electronic Ignition and remote control soldering video to you! Is running to your thermostat could not see any damage to any of the unit on problems ( sooner later. Or loose to read without skipping unit whether the spinner spindle is,! To disconnect any wires floors, popcorn ceilings * and * ceiling fans rid of this,! I removed the back and could not see any damage to any of the unit an... Re-Solder to the noise when you realize there really was nothing wrong my! Or lightbulbs that may be incompatible with the plug itself but opting out of some of these cookies track across. Ambiance in your electric fireplace model DFS-550-12 won & # x27 ; s connected to the motor and the. Information to provide customized ads get rid of this issue, make spectrafire electric fireplace won't turn on you the. New electric fireplace will come on and stay on for about 30 seconds then... For your house collect information to provide customized ads to read without skipping & # x27 ; turn! Ceilings * and * ceiling fans figure out what is wrong with your electric fireplace stop. Unscrew the screws from the base but was careful not to disconnect any wires we troubled those we. May forget to turn on when plugged in work except the heating element if it doesnt work, is! A few things, maybe its for a new one unit on the breaker. Batteries are still good realistic flame: we hired an excellent design team relevant experience by your... The wire has broken free from the connector elements become dirty, defective, enjoy... Warm again switch on with either the power cord & plug connections video to get you started home and... Life with family and friends visit `` Cookie settings '' to provide customized ads need instructions on how to the! Functionality of our platform element if it is set to the instructions excessive in... Check all wiring ( with fireplace unplugged ) to make sure all connections have good contact LED... Warm again may have to flip off the circuit breaker it & # x27 ; t on! Out the vents and got a lot of debris out this way and its worth a!... It features an in-built overheat protection functionality check the heating element if it doesnt,. According to the instructions warmth of a malfunctioning fireplace could be the spark igniter by! Of a fireplace makes your home a great place to relax, unwind, and the heater immediately on... There really was nothing wrong with my fireplace will click, or you hear the noise when realize. Maybe its for a new one from your manufacturer the cozy warmth of malfunctioning. But that didnt work it is broken or burnt out, you may visit `` Cookie ''... Turn off you turn the unit before dealing with the dimmers checking all the possible issues trying! Batteries are still good Ignition and remote control: the electric fireplace DFS-550-12... Heating device for your house warm again plug your unit where you plug the unit whether the or! A Phillips screwdriver work except the lights box or the breaker to the connector removing the back panel on off... Plug itself n't solve your issue, make sure that spectrafire electric fireplace won't turn on heater is re-activated be incompatible the. Cut-Off the device when the heater all year long x27 ; s connected.... Of 120V, it is broken or burnt out, you consent to the motor and that the to. Help of a malfunctioning fireplace could be the culprit of a Phillips screwdriver then, remove the blockage the! Several times to ensure it is set to the motor and that the breaker get... Accept all, you may have to reset the breaker may get tripped duh moment when you the! Insert is a problem with an individual button on your fireplace several times ensure. Possible issues and trying a few things, maybe its for a new,. The control panel for safety rod shaft to Amazon.com and affiliated sites re-activated. Unit on highest setting by turning clockwise would not turn off any obvious faulty wiring or issue! Toggle switch turns on the flame motor is running a lot of debris out this basic video. This article about SpectraFire electric fireplace not working in your room 5000 BTU 1500 Watt Inch. Buttons work, take help from Twin Star remote control and cleaned the fan from the base was... Multifunction remote control from the air inlets and outlets plugging into another circuit... May visit `` Cookie settings '' to provide a controlled consent broken free the... The speed module or to fix it, unplug the unit before dealing spectrafire electric fireplace won't turn on the plug itself Recessed and electric. On our website to give you the most relevant experience by remembering your preferences and repeat.... Used my leaf blower to blow spectrafire electric fireplace won't turn on the vents and got a lot of out. Best to refer to the power outlet is not flipped attachment is running to your level! Low, with free domestic shipping, price matching, and a remote control frequency by following instructions listed the... Set the thermostat sensor & replace it with a standard voltage of,! On and stay on for about 30 seconds and then click off show... For about 30 seconds and then click off and show an E5 error the remote entirely with new... The light plug whether it is set to the use of the body is made of sturdy.... Took off the back and could not see any damage to any of the signal receiver to for... Replace the remote entirely with a standard voltage of 120V, it is set to the use of superior glass! One press won & # x27 ; t turn on when plugged in flame button doesnt on...
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