Very frustrating because I still havent received anything!!! A TANF Protective Payee will receive his/her debit card at the address you provide. Transfer unemployment benefits from your prepaid debit MasterCard directly into . If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Action Required The new website,www.GoProgram.com, requires users to establish a new User ID and password. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. How do I get a new EDD card? What is the last date to request a BofA replacement card? On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.Its the free, fast way to monitor your available balance and transaction activity. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction history Confirm your last deposit Change your PIN Set-up and manage deposit and balance alerts Manage notification preferences Activate a new Card Ability to view ancillary service charge information Lock and unlock your card: Did you misplace your card or leave it behind at a store? You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. You can avoid this fee by using any Hancock, Trustmark, or Regions Bank ATM. Benefits used or misused by a Protective Payee will not be replaced. Way2Go FAQs. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. Who do I contact for any disputes or questions about the balance on my new Way2Go card? The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. You can transfer $599.50 though. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. If you do not sign up for direct deposit within twenty (20) days, you will receive a Way2Go card for future child support payments. 2) Your deposits and spending is immediately shown, as a banks would. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. Link your bank to your venmo account and transfer all the funds to that account. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. 3) Beyond what is already noted, getting your account information, transfer. I especially like the sign in feature that uses a picture to identify your account before you out your password in. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. You can review your information and make changes in the AZ Child Support Portal. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. Personal info, Financial info, and App info and performance. If you do not receive your card by September 23, 2021, we may not have your current address. Lock and unlock your card:Did you misplace your card or leave it behind at a store? So I waited and saw nothing changed, even when my new payment came in and the month rolled over (I figured maybe they had a monthly transfer limit or something?). Really sucks. I have no problems with the card itself. When should I contact Way2Go Card? If you continue to use this site we will assume that you are happy with it. You may withdraw your full amount at any MoneyPass ATM location. I'd rather have my payment direct deposited but TN doesn't have this option. Where can I find an ATM for my Way2Go Card? Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. For more information, see the developers privacy policy. The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. You should contact your Child Support Agency to discuss your payment options. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. English| Espaol | Kryol Ayisyen. Just a warning for anyone who would like to transfer funds in the future. There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. If a balance remains on the EPPICard after January 6, 2022: You may request a check for the remaining funds after January 6, 2022 by calling the customer service number below. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. The developer provided this information and may update it over time. Nevada's Employment Security Division (ESD) will post your payments to your personal Way2Go prepaid debit MasterCard account for your convenience. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. You should always know your PIN before you go to the store. Twenty-four hours after the payment has been received. Replacement cards will be delivered in 7 to 10 business days from the date you order it. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. Login - Way2Go Website. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Protective Payee information must be handled through the county worker. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. How long can I use my old Bank of America card? If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Call 1-800-961-8423 if you need assistance. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. You can update your address online through the CSOS program, or call the KIDSINFO line at 800-991-5530, or contact your Child Support Agency to provide them with your correct address. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. I have been using Way2Go for my unemployment since May of 2020. The money is automatically deducted from your card account. To activate the new Wisconsin Way2Go Debit MasterCard: The State of Wisconsin issues child support and other support-related payments electronically because the cost to print and mail paper checks is high and continues to rise. English| Espaol | Kryol Ayisyen. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. If direct deposit would end, the Wisconsin Way2Go Debit MasterCard would reopen, and money would once again be distributed to your debit card. You can find county office contact information here. Access to your funds anywhere debit MasterCard cards are accepted. Always read the ATM messages carefully. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. The following documents offer more information about the change: The Wisconsin Child Support Program provides a secure and convenient way to receive payments with the Wisconsin Way2Go Debit MasterCard, issued by Comerica Bank and managed by Way2Go. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. You should allow the site to redirect you to. Otherwise, I supposed youll have to look for in-network ATMs to withdraw all your money from in little bursts. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. No credit check was performed, and no one filled out an application on your behalf. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? anyone able to transfer funds from way2go card to your bank? On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. What is a PIN? Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. It is important that you continue to certify for benefits each week. You may transfer funds from your card account to a bank account owned by you located in the U.S.A. . The significant role played by bitcoin for businesses! A PIN is a 4-digit secret code to be used with the debit card. Pros 1) upon opening the app, your balance is immediately shown. You can also use your card to make purchases and withdraw cash from ATMs. If they don't want to call, the payee may create a secure user ID and password at. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. contact your Child Support Agency and provide your updated address. How long will I have to spend the funds on my Bank of America Visa Card? What would I do if I was unable to activate my new Way2Go Card? Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. You can also use the same card if you reapply, and the case is approved. The Protective Payee for your TANF case will be issued a debit card to access the TANF benefits. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. For any questions or to obtain a replacement EPPICard, you may call EPPICard at (866) 461-4094. . 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