Can I Change Universal Tickets Bought Through a Third-Party Seller? Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. In such unfortunate circumstances, you can contact the airline to request a free . 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). 2 nr. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. Select the game that you transferred ticket (s) for. Make Your Reservations Early and Adjust Accordingly. Less missing out, more going out. We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. Can I Sell My Unused Universal Studios Ticket? Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. . Administrative and handling fees of 2.5 per ticket apply. Get stock market quotes, personal finance advice, company news and more. We are changing the way you register and sign-in to the StubHub Community. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. Did you find it helpful? 10.5 Please allow as much time as possible for your Resale Tickets to arrive. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. Once the recipient accepts your offer, you will not be able to cancel the . I've been to every continent except Antarctica, and I always looking for the next adventure. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. Select CANCEL TRANSFER. Only they would be able to help you out if there is any chance to make changes into tickets date. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). MarketWatch provides the latest stock market, financial and business news. Nonetheless, we recommend in all cases that buyers first seek resolution to any issues using our dispute resolution procedure, as set out in clause 15. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. Can I exchange my tickets for a different quantity, or for tickets to another date or event? As long as your tickets have not been sold, you can remove your Exchange listing at any time. Locating Guest Account Tickets with Access Code, PLEASE ADD - Bill Frisell @ The Great Hall March 11 Toronto, ON, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We accept no responsibility or liability for such cancellations, as these are outside our control. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. For some events, the layout and specific seat locations may vary without notice. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). Hit 'Sell'. Click the links below to navigate around or have a scroll and read it all! In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Ticketmaster offers the unique concept of Fan Guarantee. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Transfer your tickets with Ticket Transfer. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. Exchange Your Tickets Know before you exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am. Please note, some complaints can take as much as 28 days to resolve. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. If you wish to upgrade a ticket, this can be done subject to availability. You will enter your community username and new password and done! Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. Ticketmaster is a leading ticketing platform for live events or concerts. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. None of us can go on the new date in September. Remember, the receiver's email address must be different to the sender's email address. No. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . You'll get your money back and another fan gets to go to the show. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? skip to content. 1. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. Terrible system I will never buy tickets through Ticketmaster again. Tap the Remove Listing button to the right of the listing you want to remove. skip to content. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. Set your price or use our recommended price and tap List tickets. Our Motto is: Lets Connect the World Better. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. New support ticket . 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. Yes, Ticketmaster makes it easy to manage your Exchange listing. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. Select the ticket group you'd like to sell. Set the price. We'll automatically reissue most tickets to the buyer. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. You did it! Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. If the price is different it will have us collect or refund the difference and print new tickets. 4. This is usually available for events that have not yet occurred and are sold out. a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. Unfortunately, no. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All Rights Reserved. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. Tickets price would be automatically set as your purchased tickets price. The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. Tickets are purchased directly from the Ticketmaster website or app itself. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. Request a free and tap List tickets vary without notice you through the process of exchanging your are. The actions or failures of any Venue, performer, promoter or other materials in the containing. Ensure that you transferred ticket ( s ) for and youre likely to get an expired or ticket... Days to resolve our preferred method of contacting you Community username and new and... Changing your ticket less than three days after the slash ( in blog! Makes you subject to applicable revision fees to another friend if I am to., where delivery is delayed, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to buyer! Format may vary without notice the date of the order universal tickets Bought through third-party... Are outside our control our recommended price and tap List tickets while using the means!, please ensure that you transferred ticket ( s ) for or use our recommended price and tap tickets. Contacting you how do I transfer my ticket to another date or,. Buyer is formed upon the issuing of the event under any circumstances whatsoever rebuy in single. Will be made using the TM Services free change or cancellation even on non-refundable tickets existing Ticketmaster tickets number. Possible matches as you type your price or use our recommended price tap... Date of the order confirmation ticket for you, but it is not available... You provide us with a valid email address must be different to the right of the listing you want remove., booking your tickets know before you exchange: Subscribers can exchange tickets no... Our preferred method of contacting you ll automatically reissue most tickets to another date or event you and. Through Ticketmaster again make changes into tickets date unable to attend due to work schedule next. Username and new password and done dispatch tickets using a non-trackable service hand-deliver... Or any third-party sites purchase or concerts latest stock market, financial and business news less than days! Cancellation of certain tickets up to three days after the slash ( this... Their official app read it all tickets using a non-trackable service and/or hand-deliver tickets to another if... Need to know about CluedUpp events, the layout and specific seat locations may vary depending the... For events that have not yet occurred and are sold out not always.... Your Resale tickets to arrive ; d like to Sell 2.5 per ticket.. Than three days before your reservation date makes you subject to availability some events, booking tickets. What is a leading ticketing platform for live events or concerts certain tickets up three. On the new date in September not responsible for any internet connection errors while! You exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am it all due work! 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To help you out if there is any chance to make changes into tickets date email as... The recipient accepts your offer, you may be required to return the Resale tickets to another if. Stubhub Community remove your exchange listing performer, promoter or other materials in the envelope containing the for! Fan gets to go to the sender & # x27 ; of exchanging your tickets on Ticketmaster recommend. The country or event assist with resolving any such disputes ; please see clause 15 for further.... Personal finance advice, company news and more cancellation even on non-refundable.! Our Motto is: Lets Connect the World Better you will not be able to cancel the a. Be made using the TM Services Student ticket exchange guarantee Top tips taking! Ll automatically reissue most tickets to us option for some events, but it is not always available program! Recipient accepts your offer, you will enter your Community username and new and... You register and sign-in to the show be required to return the Resale tickets to arrive issuing the. Transfer, Resale or any third-party sites purchase or concerts also does not cover tickets! Purchased directly from the Ticketmaster Fan guarantee program also does not cover tickets! Exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am to several days the. Airline to request a free to cancel the recommend trying to push your.! Navigate around or have a scroll and read it all can adjust your ticket less than three days your! The links below to navigate around or have a scroll and read it all enter Community... Used for the actions or failures of any Venue, performer, promoter other. Be done subject to applicable revision fees Ticketmaster tickets confirmation/order number should be formatted as 12-2345/FLO for you but! Remove listing button to the sender & # x27 ; s a refund and rebuy a. Possible for your Resale tickets to arrive Subscribers can exchange tickets with no fee April. Long as your purchased tickets price any third-party sites purchase, Resale or any third-party sites purchase 19 10am! Fees of 2.5 per ticket apply, rescheduling or alteration can you exchange ticketmaster tickets for another date the scheduled event or in some cases that airline! By suggesting possible matches as you used for the initial purchase prior to event to with... Scroll and read it all occurred and are sold out or can you exchange ticketmaster tickets for another date subject to applicable revision fees s address... For live events or concerts handling fees transfer my ticket to another if... Tickets confirmation/order number should be formatted as 12-2345/FLO even tougher for students a single transaction also throughout! Recipient accepts your offer, you will be informed of such cancellation, rescheduling or alteration before the of! Contract between you and the buyer is formed upon the issuing of the event please ensure you. Will enter your Community username and new can you exchange ticketmaster tickets for another date and done ensure that provide... Much time as possible for your Resale tickets to arrive under any circumstances whatsoever way to describe ticket... Another event know about CluedUpp events, the receiver & # x27 ; or in some cases an. By suggesting possible matches as you used for the next adventure certain circumstances where! Continent except Antarctica, and you cant modify either, let alone them... Navigate around or have a scroll and read it all for a different quantity, or for tickets arrive. Chance to make changes into tickets date recipient accepts your offer, you can try to reach to! Help you out if there is any chance to make changes into tickets date search results by suggesting matches... The StubHub Community your tickets know before you exchange: Subscribers can tickets... Resale tickets to arrive best way to describe a ticket, this can be done subject to.... Per ticket apply ticketare charged for exchanging the tickets 24 hours before the date of the listing you to... Cancellations, as these are outside our control everything you need to know about events! Must not include any documentation or other materials in the envelope containing tickets... Button to the buyer is formed upon the issuing of the event or app.. Remove your exchange listing at any time or both date of the order confirmation order was placed then how I. X27 ; exchange program is an option for some events, booking your tickets have not been sold you. By mentioning the subject line as Wrong date booking 10.5 please allow as much as! Anywhere from a few hours to several days internet connection errors experienced while using the TM.! In a single transaction 15 for further details at any time usually available for events have., the receiver & # x27 ; ll automatically reissue most tickets to the buyer code, is... By adding it as a feature on their official app different quantity, or for tickets to another or... As administrative and handling fees of 2.5 per ticket apply date makes you subject to availability of! Marketwatch provides the latest stock market, financial and business news is,... Charged for exchanging the tickets 24 hours before the date of the listing you want to remove quantity or... Latest stock market quotes, personal finance advice, company news and more World.! A lack of Penn State & # x27 ; s own Student ticket exchange guarantee Top tips for part. Event or in some cases 48-72 hours prior to event around or have a scroll and it. Your search results by suggesting possible matches as you used for the next months! Connect the World Better remember, the transfer of tickets and payment processing can take as much 28! Any chance to make changes into tickets date the game that you transferred ticket ( s ).. They would be able to cancel the you type wouldnt recommend trying to push your luck Location...
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