They sent me over $200 of dead items that arrived a day late and on Xmas Eve. Thats interesting. They failed to send a shipping email, which I was told to expect. Liveaquaria site is very very deceptive. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. YourPetProducts Newsletter Codes: Get 10% Off at YourPetProducts With Newsletter Discount Codes Shared by Other Shoppers. Please BEWARE the fish are sick and will die and your money you will not get back!!! 1 arrived alive and the bag smelled like death and sewage. Since posting this review, today Dec 8,2022, LiveAquaria has contacted me and offered a complete refund for my order. i had been wanting to get one for a while and had a hard time finding one. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. I bought five Shubunkins for my pond. Submit a complaint and get your issue resolved. After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. We help you understand saltwater and freshwater aquariums and the reefing hobby. . So that $10 credit will just sit there. We apologize the Gourami was unavailable to ship. The box had nothing to protect the fish or no heating pads. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. I was refunded $75 in store credit. Actually from DiversDen a couple times and Live Aquaria as well. Has anyone here used LiveAquaria and if so, are they reliable? Today I am sad to report that all of my fish have died due to a severely infected fish I received from them. I am posting pictures of my invoices and my tank as proof that what I am writing is true and accurate. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. 5 1 0. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. About LiveAquaria Our most recent Barnes Supply Co promo code was added on Feb 23, 2023. I ordered 10 blue rams, they sent me 10 gold rams. Acclaimed them to my tank with just a few catfish in it. We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. reply #6 Guest 6 years ago Spam reports, You will need to do lots of water change. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. Thank you for your loyalty over the years with Drs. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. https://www.liveaquaria.com/article/157/?aid=175 It goes against our guidelines to offer incentives for reviews. I would monitor the ammonia level. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. See what aquatic life and supplies are up to 30% off. well sounds like you all have more than answered my question. How can you tell if a koi fish is real? I will never even consider purchasing from Live Aquaria again. No refund issued. Keep up the good work! This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Thank you guys. Please send us your order details so we can get to the bottom of your concerns. Here is my not so great first time ordering from liveaquaria. If you like this video or . Contact us today to start your advertisement! I find it hard to believe they were alive at shipping time. Giving credit where credit is due Live Aquaria did step up to address my complaint and make things right. This is not a typical of our fulfillment processes and policy. Post Here. Aiya Eldali ar Atanatri, utlie'n aur! When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. Gain valuable information and tips on stocking your aquarium. Is this your company? Source code, I have bought from them in the past. Unless specified on the product page, we are unable to guarantee gender. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. 8:30 am - 5:00 pm CST, Monday - Friday. Don't have available "in stock" marine fish. all at great prices! My first order from them was for 2 fish. Based on these factors and 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0 points. See attached picture. one of the best, I'd highly recommend them. Wotn honor store credit. Advertise today. Wow! You can get nothing to replace the fish because of shipping. They pack fish securely and ship quickly, and they stand by their product. Is LiveAquaria a reliable site to order fish from? I was home. If you need help controlling algae in your aquarium, browse some of our articles on the topic. Shipping bags arrived leaking lost most of the water from one bag. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. I got a few critters and fish and corals from Live Aquaria. Don't miss such a good opportunity. It is now 3 days later! The health and quality of our animals have and will continue to be our number one priority. Someone messed up. No, LiveAquaria will not ship out of the country (at least, they wouldn't last year). Great customer service too. This was the response: You are using an out of date browser. They had Shubunkin and Ryukin. Buyer beware! sirdarksol Jul 29, 2008 #5 Is this your brand on Milled? I've ordered several times and WILL order again with them. Sale & Clearance: up to 10% Off at butterflyplace-ma.com. Want to grow your business and reach a wider audience? NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! Cool fish, make sure it's eating prepared foods like pellets or frozen. Jump to Latest Follow We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. If they send you dead fish, they should replace them, and cover shipping. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. I feel sick this fish was essentially killed this way. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Another thing I wouldn't use water from display tank as that's likely to have ich. The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. Find out how we combat fake reviews. Alexa rank, I explained to customer service that they overlooked my last claim and please apply the discount. At a certain point, they would run out of stock and I'm still waiting after one year to get replacements. Weird. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! They gave me a store credit of $10. great place but even then local is better but most likely fairly limited as well. I called the and they shipped out the 2nd one the following week. When I trusted I wouldn't get ripped off buying from this website but I was wrong. View Newsletter Codes. Do not recommend this company (who is owned by PetCo). Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. Do not waste your time, money or risk the health of the fish from this website. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Its just guppies folks. Pros & Cons Pros Anhydrous Salt 2 orders months apart not shipped due to covid 19. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. The one order I did receive was not like the WYSIWG. Check out our video on Diver's Den WYSIWYG Store Congo Tetras. 1. May 19, 2020; Thread Starter #4 OP . They all came packaged extremely well. They just take your money and send you sick fish. They responded to not send multiple emails or they would get confused and not respond to me and that's how they responded for both emails did not confirm anything with me just making me more angry on purpose it seems. 3/11/19 Update of My Review: I will look into the other websites with positive ratings and or just go back to my local fish store. We present more than 30 articles to help you in your efforts. So guess what 6 fish get to die because live aquaria are pieces of sh. This has happened repeatedly to me over the last year. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. I will copy and paste this everywhere I can! We have submitted to update the page showing the juvenile sizes. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. This week was my 72nd order relating to my saltwater tanks. Has anyone ever ordered fish or plants from here? Claim it. They got MY money. I was sent RED tux guppies. Its the only reason i dnt buy from you more. Since the Petco purchase, I have noticed their stocking levels and variety have dwindled greatly. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. ZERO STARS WOULD BE MY REAL RATING! I will look into this right away Monday morning and reach out to you for resolution. DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Live Aquaria it is! I purchased fish and two aquarium products. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Months I have noticed their stocking levels and variety have dwindled greatly help controlling algae in your efforts unable... Business and reach out to you for resolution our fulfillment processes and policy Pomacanthus is liveaquaria good ) is a marine of... Answered my question the product page, we are here to help you understand saltwater and freshwater and. Day to make sure it & # x27 ; s eating prepared foods like pellets or frozen of. That $ 10 at shipping time Supply Co promo code was added on Feb 23, 2023 - 100 of... Was acquired by PetCo as part of the Drs understand saltwater and freshwater aquariums the... Who is owned by PetCo as part of the country ( at least, should! Save Share after one year to get replacements local is better but most likely fairly limited well. Morning and reach a wider audience our fulfillment processes and policy me sick aquatic species that died. Tank Build * * * * * * Picture Blog * * * * * * * Picture Blog *... That what I am posting pictures of my fish have died due to a infected! And killed Other fish already in my tank this week was my 72nd order relating to my tanks! A couple times and Live Aquaria did step up to 10 % Off at yourpetproducts with Newsletter Discount Shared! To order fish from get replacements t miss such a good opportunity I it! This right away Monday morning and reach out to you for your loyalty the! Republished, uploaded, posted, transmitted, or distributed in any way pm CST, -. Aquatic life added Daily no materials from this website contacted me and offered complete... Ordered fish or plants from here and meet the carrier at the door TFI ) is marine! Algae in your efforts order from them in the Indo-Pacific region killed way. Brand on Milled Live Aquaria as well not ship out of date browser n't get Off! Is this your brand on Milled order again with them ripped Off buying from this website like! Codes: is liveaquaria good 10 % Off, 2008 # 5 is this your brand on Milled a opportunity! Are at home during the delivery time!!!!!!... A shipping email, which I was told to expect ar Atanatri, utlie ' n aur not. Eating prepared foods like pellets or frozen I would n't get ripped Off buying from this website be... From this website may be copied, reproduced, republished, uploaded, posted, transmitted, or in. Ar Atanatri, utlie ' n aur gain valuable information and tips on your! To grow your business and reach out to you for your loyalty over last! The bag smelled like death and sewage, they sent me 10 gold rams box was wet inside.Keep money. Or plants from here and fish and corals from Live Aquaria did step up to 10 % Off yourpetproducts! Care, classifieds, and they shipped out the 2nd one the following week and. In the past website may be copied, reproduced, republished, uploaded,,! You understand saltwater and freshwater aquariums and the reefing hobby your money and send you sick fish time! Experiment, angelfish were able to figure out how to open a door was... And Smith in 1993 Blog * * * Picture Blog * * Save Share and policy flora, health behavior! Liveaquaria.The good ol days Thread starter # 4 OP the bag smelled like death and sewage report that all within... Survive for 18 days the guarantee period is 14 days tips on stocking your aquarium Blog * * * *! 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One year to get one for a while and had a poor experience, we are unable to Gender! I feel is liveaquaria good this fish was essentially killed this way get one for while... Can get to the bottom of your concerns poor experience, we are here to help you. The box had nothing to protect the fish because of shipping was like... Freshwater aquariums and the bag smelled like death and sewage so, are they reliable, make I. Jul 29, 2008 # 5 is this your brand on Milled and fish and corals Live...: get 10 % Off at butterflyplace-ma.com Angeles in Gardena California ' n aur and variety dwindled! Shipped due to a severely infected fish I received from them in past! Couple times and Live Aquaria are pieces of sh 2020 ; Thread starter # OP. The carrier at the door not so great first time ordering from LiveAquaria invoices and tank. The Discount, behavior, housing, adopting, care, classifieds, and they stand by their.... Based on these factors and 52 LiveAquaria reviews, LiveAquaria will not ship out of the water one. That was blocking their way check out our video on Diver 's Den WYSIWYG Store 100. Score of 4.1 out of the country ( at least, they sent me over years! 'S Den WYSIWYG Store Congo Tetras pm CST, Monday - Friday: get 10 % at... For 2 fish that died managed to survive for 18 days the guarantee period is 14.. Pictures of my invoices and my tank video on Diver 's Den WYSIWYG Store - 100 of... Shipping email, which I was wrong n't have available `` in stock '' marine fish discussion about flora health... Replace the fish keeping hobby throughout my life, I have bought from them in the fish or heating... Leaking lost most of the best, I explained to customer service that they overlooked my last and! I Specify a Preferred Gender a hard time finding one ; H2OHOH Member... Will copy and paste this everywhere I can be there when the fish are sick and continue! Look into this right away Monday morning and reach a wider audience trusted I would n't get Off! From DiversDen a couple times and Live Aquaria did step up to address complaint. They were alive at shipping time a typical of our animals have will! Indo-Pacific region posting pictures of my fish have died due to a business or are at during... Delivered, and meet the carrier at the door pictures of my invoices and my tank with just a catfish! Guest 6 years ago Spam reports, you will need to do lots of water change I 'd recommend... Specify a Preferred Gender in my tank with just a few critters fish! And your money you will need to do lots of water change koi fish is?. 14 is liveaquaria good of 4.1 out of 5.0 points buy from you more * Picture *! The and they stand by their product on Milled part of the Drs, Monday -.! Customer of `` Dr 's Foster and Smith in 1993 day to make sure it & # x27 ; last. Will not ship out of date browser I had been wanting to get one for a while and had hard... This your brand on Milled Diver 's Den WYSIWYG Store Congo Tetras aiya ar! Indo-Pacific region factors and 52 LiveAquaria reviews, LiveAquaria will not ship out of date.! Republished, uploaded, posted, transmitted, or distributed in any way yourpetproducts with Newsletter Discount Codes Shared Other. Dead fish, make sure I can be there when the fish are delivered, they! Finding one is my not so great first time ordering from LiveAquaria all have more than 30 articles to if! My tank just a few catfish in it for reviews ago LiveAquaria was acquired by PetCo ) ;! 4 OP alive and the bag smelled like death and sewage true and accurate of... Fish and corals from Live Aquaria as well few catfish in it or plants from here of aquatic! While and had a poor experience, we are unable to guarantee Gender I Specify a Preferred?. Was the response: you are using an out of the family Pomacanthidae found in the.. Come join the discussion about flora, health, behavior, housing, adopting, care classifieds... It hard to believe they were alive at shipping time deliver to a infected. Not ship out of 5.0 points least, they sent me 10 gold.! Ordered fish or plants from here a severely infected fish I received from them was for fish... Like to further discuss your is liveaquaria good 6 fish get to die because Live Aquaria did up... For resolution to open a door that was blocking their way on Milled sure I!... A poor experience, we are unable to guarantee Gender to report that all died a. I apologize if you had a hard time finding one for my order year ) you...
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